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HawserAsked on December 21, 2020 at 2:37 AM
Hi there,
My form has all of a sudden stopped loading. The welcome page shows up but that's all. No button to continue or anything...
Are you able to help? Here is a link to my form - https://form.jotform.com/90713338031247
Thank you!
Ilona
Page URL: https://form.jotform.com/90713338031247 -
Gaetan_BReplied on December 21, 2020 at 4:09 AM
Hello,
Thank you for reaching out.
The reason behind this is that the text on the welcome page is the same color as the background, which makes it invisible.
To adjust this, can you go to the Form Designer, click on Custom and adjust the Button Color / Button Text Color in the Welcome & Section Page properties.
Should you have any further inquiries, do not hesitate to reply to this thread
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HawserReplied on December 21, 2020 at 6:56 PM
Thank you! Appreciate you getting back to me. :) User error - as per usual!
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HawserReplied on December 21, 2020 at 7:00 PM
Hi there, I just changed it - but the colour doesn't show up in the actual preview page. The background shows up as white ..I don't see any buttons that say next or anything like that.. I'm attaching a screenshot below of what I see when I click the preview or the actual link for my form (the one I usually send to clients).
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Girish JotForm SupportReplied on December 21, 2020 at 9:30 PM
I have adjusted the color from the Form Designer.
Please check your form now and let us know if the color is appearing correctly.
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HawserReplied on December 21, 2020 at 9:54 PM
Yes, it is! Thank you so much!
Appreciate your quick response. :)
Happy Holidays!
Ilona