- groupoffortyAsked on October 10, 2013 at 02:07 PM
I created a form for 3-month membership and integrated it with Constant Contact, but it doesn't seem to be working. We had one form submission, and he doesn't show up in Constant Contact. Can you check to see if something is wrong in the way the fields were set up?
It may be on Constant Contact's end, too, since they seem to be having trouble with their website - yesterday and again today.
Jeri Denniston for David Miller
PS we aren't using it on a web page. We're using the hosted link from jotform in emails that are sent on a case-by-case basis.
- JotForm SupportguilledutraAnswered on October 10, 2013 at 03:53 PM
I was able to reproduce this issue, it seems that the address field is breaking the constant contact integration, if you remove the address field from the integration the integration works ok.
I'm going to escalate this issue to our delevopers team, I cannot commit with an estimated time of resolution but you can be sure that they will read this message.
Meanwhile a possible workaround could be not adding the address field to the integration.