Curious about features (asking as a potential enterprise customer)

  • ethanrsusser
    Asked on December 21, 2020 at 4:06 PM

    Hello,


    I am currently using Powr for my websites order form and am extremely disappointed. I have two pain points:


    1) Users cannot upload more than one file at once

    2) There is a field where they input how many packages they'd like us to sell (each package is $5) and the checkout field doesnt internally calculate that (i.e., the customer on the payment page has to input number of packages for the second time)


    Would Jot solve these problems for me?

  • Gaetan_B
    Replied on December 21, 2020 at 5:42 PM

    Hello,

    Thank you for reaching out.


    1) Users cannot upload more than one file at once

    We offer that feature: https://www.jotform.com/blog/multiple-file-uploads/

    2) There is a field where they input how many packages they'd like us to sell (each package is $5) and the checkout field doesnt internally calculate that (i.e., the customer on the payment page has to input number of packages for the second time)

    If you keep all the calculations within the payment processor (we currently have 35 of them: https://eu.jotform.com/apps/category/payment-processing), it will be done automatically.

    Otherwise, we have a whole system that allows you to make more complex calculations (product Ax2 + product Bx3 for instance) and pass the result to the payment form so the user never has to re-enter the information again: https://www.jotform.com/help/275-how-to-pass-a-calculation-to-a-payment-field


    hope this helps!

    Should you have any further inquiries, do not hesitate to reply to this thread