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cesajaisuaAsked on December 21, 2020 at 5:42 PM
I am running out of space, i wonder if instead of deleting the old forms, i can delete just the old files attached too it
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Cecile JotForm SupportReplied on December 21, 2020 at 7:41 PM
Hi,
As per checking, you have reached the upload space limit for free accounts. The upload space limit refers to the files uploaded by the users. If the user attached files to the File Upload field and submitted it, then the size of the uploaded file will be counted to your upload space.
You may delete the uploaded files directly in the table.
Or you may also delete the entire submission.
Guide: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data
Before you delete anything in your table, we strongly suggest for you to download the submissions first in case you might need it for future instances.
Guide: https://www.jotform.com/help/356-how-to-download-the-submission-files
To know more about your account usage and limit, please check this guide: https://www.jotform.com/help/408-understanding-your-account-usage-and-limits
Let us know if you need further assistance. Thank you.