Delete the files attached to forms

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    cesajaisua
    Asked on December 21, 2020 at 05:42 PM

    I am running out of space, i wonder if instead of deleting the old forms, i can delete just the old files attached too it




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    Cecile_A
    Answered on December 21, 2020 at 07:41 PM

    Hi,

    As per checking, you have reached the upload space limit for free accounts. The upload space limit refers to the files uploaded by the users. If the user attached files to the File Upload field and submitted it, then the size of the uploaded file will be counted to your upload space.

    You may delete the uploaded files directly in the table.

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    Or you may also delete the entire submission.

    Guide: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data

    Before you delete anything in your table, we strongly suggest for you to download the submissions first in case you might need it for future instances.

    Guide: https://www.jotform.com/help/356-how-to-download-the-submission-files

    To know more about your account usage and limit, please check this guide: https://www.jotform.com/help/408-understanding-your-account-usage-and-limits

    Let us know if you need further assistance. Thank you.