Autoresponder not working

  • zamir_ahmed
    Asked on December 21, 2020 at 6:30 PM
    Autoresponder is not working please check my form https://form.jotform.com/203505839029356

    I ahve check all setting and spam folders

  • John Support Team Lead
    Replied on December 21, 2020 at 6:35 PM

    As checked, the Autoresponder's recipient is set to use the value from the ORDER TYPE field which is not an email.

    1608593722 5fe1313aa1c1b Screenshot 10

    You should use the EMAIL field.