Having trouble uploading files

  • 4ucarol
    Asked on December 21, 2020 at 8:19 PM

    I hope you will be able to help me. This is a time sensitive deadline.

    I am trying to up load my artist bio (word doc), resume(word doc)and 20 images to The Untitled Space art gallery submission form.

    The sizes and spelling have all been checked and rechecked.

    They appear live, yet when I click on them I am getting a WOOPS error page, and numbers have been added to the beginning of my submission titles.

    Thank you in advance for your help.

    Warm wishes,

    Carol Scavotto





    Jotform Thread 2780212 Screenshot
  • Zahra_S
    Replied on December 21, 2020 at 10:14 PM

    Hi there!

    It looks like this is a duplicate thread.

    My colleague has already been assigned to your other thread: https://www.jotform.com/answers/2780215-Having-trouble-uploading-files

    You will get a response soon.

    Thanks.

  • 4ucarol
    Replied on December 22, 2020 at 9:33 AM
    Thank you,
    Here is the form URL I and trying to fill out.
    https://form.jotform.com/untitledspace/soloshow2021?session=JF-S4L-nxFE5Iky&stoken=JF-zP7fkPZe-39
    Cheers,
    Carol Scavotto
    ...
  • Zahra_S
    Replied on December 22, 2020 at 9:49 AM

    Hi Carol,

    It looks like you want to view the uploaded files before you submit the form.

    Please note that these files will not be saved on JotForm servers until you submit your form. That is why you are not able to view these files.

    Upload Field shows the message "No File Chosen". You can try to upload the file again and submit the form.

    I hope this helps. Let us know if you need further assistance.

  • 4ucarol
    Replied on December 22, 2020 at 10:44 AM
    Thank you Vanessa,
    I will do that.
    Enjoy the rest of your day.
    Cheers,
    Carol
    ...