How can I get access to my account?

  • Profile Image
    Nathan Salon
    Asked on October 10, 2013 at 07:24 PM

    To whom this may concern,


    I cant seem to access my account. Login doesnt work. The forget password link doesnt work.

     This contact eform keeps stalling. Please assist. I would greatly appreciate it.

    Thank you,


  • Profile Image
    Answered on October 10, 2013 at 11:11 PM

    Hello Nathan,

    Can you please let me your username or the email address which you used to create your JotForm account? I am not able to find any details with your email address """. I did find a guest account with this email address but this account doesn't have any forms created yet.

    Have you embed your contact form in your webpage? Please let us know your webpage URL or the form URL. 

    Thank you!