Turn Off Jotform Invoice Going Out To the Cusotmer

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    Jones_Brianna
    Asked on December 22, 2020 at 02:07 AM

    Good Evening,


    I have toggled paypal invoicing OFF. When completing a test order, I'm still getting a jotform invoice. I would prefer for this not to be sent to the customer. Is there a way to ensure this will be off?

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    Rehan_F
    Answered on December 22, 2020 at 03:11 AM

    Greetings,

    Please login to your account and click on the link below.

    https://www.jotform.com/build/203106095902145/settings/emails

    Here is how you can disable the PDF invoice going with AutoResponder emails.

    1608624625_5fe1a9f14144d_card.gif

    Should you need further assistance, please let us know.

    Thanks