Turn Off JotForm Invoice Going Out To the Cusotmer

  • Jones_Brianna
    Asked on December 22, 2020 at 2:07 AM

    Good Evening,


    I have toggled paypal invoicing OFF. When completing a test order, I'm still getting a jotform invoice. I would prefer for this not to be sent to the customer. Is there a way to ensure this will be off?

  • Rehan Support Team Lead
    Replied on December 22, 2020 at 3:11 AM

    Greetings,

    Please login to your account and click on the link below.

    https://www.jotform.com/build/203106095902145/settings/emails

    Here is how you can disable the PDF invoice going with AutoResponder emails.

    1608624625 5fe1a9f14144d card Screenshot 10

    Should you need further assistance, please let us know.

    Thanks