Mobile Forms: Cannot integrate PayPal Business widget can't be connected to the PayPal Business account

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    Patrick_R
    Asked on December 22, 2020 at 03:14 AM

    Following is the screencast of this issue:

    https://drive.google.com/file/d/1r0fttPQlfHwcbj-4TbTUKbqQd7zk9Pyx/view?usp=sharing

    I tested this on the latest version that is v1.14.2.

    Thank you!

  • Profile Image
    Marcus Johnson  
    Answered on December 22, 2020 at 04:20 AM

    Screenshots of step by step of the problem I'm having. You can't connect your business account. Personal account works fine, but you always end up with this Access Denied " page when trying business.

    1. I have the latest version on the mobile app.

    2. It don't work on PC or Laptop eithier.

    1608628418_5fe1b8c22941a_Screenshot_20201608628417_5fe1b8c16b1b0_Screenshot_20201608628417_5fe1b8c13f587_Screenshot_20201608628416_5fe1b8c04902f_Screenshot_2020

  • Profile Image
    Patrick_R
    Answered on December 22, 2020 at 04:43 AM

    Hello Marcus! Thank you for the detailed screenshots. This issue has been escalated to the concerned team. Once this gets resolved; we'll let you know via an email under this thread.

    Until this is fixed, you can use a mobile browser to integrate your PayPal Business account with your form. I tested with Chrome on my Android phone and this works. The problem is only with the Mobile App.

    Please give it a try and in case of any issues, let us know.

    Thank you!