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    How to get removed from the bounce list?

    Asked by JSSYP on October 11, 2013 at 01:15 AM

    I am trying to set up a new email for my form submission, and a pop up box shows up and tell me to contact you to be removed for the bounce list.

    bounce list bounce email
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    JotForm Support

    Answered by EltonCris on October 11, 2013 at 01:26 AM

    Hi,

    I have now removed your email in the bounce list. You should be able to received notifications by now.

    Here's the reason:

    Result: 

    scarter@jonesvillejaguars.com is IN the bounce list  

    Reason(s) : 5.1.2 - Bad destination host 'DNS Hard Error looking up jonesvillejaguars.com (MX):  NXDomain'

    It seems that email doesn't have valid domain. Please make sure to review and correct the email on your account settings to avoid this from occurring again.

    Thanks!