- JSSYPAsked on October 11, 2013 at 01:15 AM
I am trying to set up a new email for my form submission, and a pop up box shows up and tell me to contact you to be removed for the bounce list.
- JotForm SupportEltonCrisAnswered on October 11, 2013 at 01:26 AM
I have now removed your email in the bounce list. You should be able to received notifications by now.
Here's the reason:
email@example.com is IN the bounce list
Reason(s) : 5.1.2 - Bad destination host 'DNS Hard Error looking up jonesvillejaguars.com (MX): NXDomain'
It seems that email doesn't have valid domain. Please make sure to review and correct the email on your account settings to avoid this from occurring again.