Some of the orders that are submitted come through blank?

  • woodwaycc
    Asked on December 22, 2020 at 10:18 AM

    Is this a browser issue or have I set of the form wrong? This is a new problem and none of our prior forms have had this problem.

    thank you for your help

  • Amjad_A
    Replied on December 22, 2020 at 10:41 AM

    Hi,

    In order to investigate the issue further, could you please provide us the form URL or ID, This may help us to assist you further.

    Reference: https://www.jotform.com/help/401-where-to-find-my-form-url

    Looking forward to your response.