Zendesk integration

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    Amir_Ness
    Asked on December 22, 2020 at 12:43 PM
    On Match your Zendesk fields to your Jotform fieldsThe required fields do not allow me pick an option


    Screenshot
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    Jimmy_D
    Answered on December 22, 2020 at 01:41 PM

    May we know in which one of the forms you are trying to integrate Zendesk? We would like to run a few test and and help you.

    Regards,


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    Amir_Ness
    Answered on December 22, 2020 at 02:47 PM

    I wasn't doing if by form. Got it now.

    However, it is not showing on Zendesk even though the integration was done.

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    Jimmy_D
    Answered on December 22, 2020 at 04:19 PM

    I tested a clone of your form with the Zendesk integration, and it worked. 

    You can see my test on the screencast below.

    1608671861_5fe262752007d_j8uq1lWTvS.gif

    I would recommend you try removing the form and add it again if it still not working. 

    Regards,

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    Amir_Ness
    Answered on December 23, 2020 at 02:33 AM
    Thank you, this email was sent a while ago, we since then came up with a
    different solution...thank you again.
    Amir
    Amir Ness
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