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Amir_NessAsked on December 22, 2020 at 12:43 PMOn Match your Zendesk fields to your JotForm fieldsThe required fields do not allow me pick an option
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Jimmy_DReplied on December 22, 2020 at 1:41 PM
May we know in which one of the forms you are trying to integrate Zendesk? We would like to run a few test and and help you.
Regards,
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Amir_NessReplied on December 22, 2020 at 2:47 PM
I wasn't doing if by form. Got it now.
However, it is not showing on Zendesk even though the integration was done.
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Jimmy_DReplied on December 22, 2020 at 4:19 PM
I tested a clone of your form with the Zendesk integration, and it worked.
You can see my test on the screencast below.
I would recommend you try removing the form and add it again if it still not working.
Regards,
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Amir_NessReplied on December 23, 2020 at 2:33 AMThank you, this email was sent a while ago, we since then came up with a
different solution...thank you again.
Amir
Amir Ness
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