Zendesk integration

  • Amir_Ness
    Asked on December 22, 2020 at 12:43 PM
    On Match your Zendesk fields to your JotForm fieldsThe required fields do not allow me pick an option


    Jotform Thread 2781673 Screenshot
  • Jimmy_D
    Replied on December 22, 2020 at 1:41 PM

    May we know in which one of the forms you are trying to integrate Zendesk? We would like to run a few test and and help you.

    Regards,


  • Amir_Ness
    Replied on December 22, 2020 at 2:47 PM

    I wasn't doing if by form. Got it now.

    However, it is not showing on Zendesk even though the integration was done.

  • Jimmy_D
    Replied on December 22, 2020 at 4:19 PM

    I tested a clone of your form with the Zendesk integration, and it worked. 

    You can see my test on the screencast below.

    1608671861 5fe262752007d j8uq1lWTvS Screenshot 10

    I would recommend you try removing the form and add it again if it still not working. 

    Regards,

  • Amir_Ness
    Replied on December 23, 2020 at 2:33 AM
    Thank you, this email was sent a while ago, we since then came up with a
    different solution...thank you again.
    Amir
    Amir Ness
    Digital Marketing Consultant
    phone: 213-474-3424
    email: amir@trupathmarketing.com
    address: trupathmarketing.com
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