Implemented Stripe payment gateway but not able to enter the card details

  • quaatog
    Asked on December 22, 2020 at 2:07 PM

    hi! i have implemented stripe payment gateway but not able to enter the card details etc.

    Page URL: https://form.jotform.com/203565369485063
  • jonathan
    Replied on December 22, 2020 at 2:56 PM

    We apologize for inconvenience. I checked the issue on your form but it appears that you were able to resolved already.

    I checked the Stripe payment settings on your form and it was already Connected.

    1608666919 5fe24f2734a9a zzz 2020 12 23 Screenshot 10


    I was able to fill in the credit card details when I test the live form.

    1608666956 5fe24f4c6acb4 zzz 2020 12 23 Screenshot 21

    Please check/test again on your side.

    Do let us know if issue persist.