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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    One of my forms has disappeared

    Asked by mikemahoney100 on May 27, 2011 at 07:15 PM

    Although the form still appears in my My Forms list, clicking on Preview or Edit brings up a blank. The form address is http://www.jotform.com/mikemahoney100/11412845213

    Page URL:
    Websitestillunderconstruction-notonlineyet

  • Profile Image

    Answered by allanftd on May 27, 2011 at 10:33 PM

    Hi mikemahoney,

    Thanks for sharing this with us. I was able to replicate the issue you reported. It is possible that it was accidentally deleted, so we'll try to recover a backup copy of your form from our servers.

    We'll let you know as soon as we're able to retrieve the form. We apologize for any inconvenience.

    JOTFORM SUPPORT

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    JotForm Founder

    Answered by aytekin on May 28, 2011 at 02:41 AM

    We had a problem on the server while you were creating this form a week ago. Unfortunately, since this form was created the same day right before the problem it was never backed up. You will need to re-create this form. I'm sorry.