Can I put my account on hold or suspend

  • Profile Image
    traceydorr
    Asked on December 22, 2020 at 02:51 PM

    Hello,

    Due to the pandemic, I need to put my account on suspend or hold.

    How do i go about doing that?

    Tracey

    cell 416-729-5507

  • Profile Image
    EltonCris
    Answered on December 22, 2020 at 04:36 PM

    Hello Tracey,

    Your account stays forever so you can access it anytime you want to. What we can do is to cancel your subscription with a prorated refund so you will not be billed again. Of course, you can always resubscribe anytime you wish.

    Would you like us to cancel your subscription now? Please let us know.