What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email Notifications

    Asked by rogerneil on October 11, 2013 at 08:38 AM

    Dear Jotform Support,

    I am currently experiencing problems with the email notifications received from the 'Course Booking Form' and 'Information Request Form' whereby the forms are emailed with noreply@jotform.com rather than the email of email stated within the form. I have looked at the User Guide and it shows an 'Email' option under the 'Sender Email' in the Reply-To and Recipient section but this is not listed in the drop down box, please see screen shot.

    Thank you in advance for any help you can provide.

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    Answered by jedcadorna on October 11, 2013 at 08:47 AM


    Here's how you can add a custom sender address to you notification. http://www.jotform.com/help/238-How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert


    Let us know if you have further questions.