My form says it has reached its quota

  • Angela
    Asked on December 22, 2020 at 7:22 PM

    My form says it has reached its quote but it looks like I have plenty of space. Can you help our deadline to get submissions is tomorrow and people are missing out.

    Also the free options includes 100 submissions and we don’t have that. Not sure why the quota has been reached.

    Jotform Thread 2782439 Screenshot
  • Ariel JotForm Support
    Replied on December 22, 2020 at 9:43 PM

    Hi,

    Thank you for reaching out to us.

    I've checked your https://www.jotform.com/203533864200144 form, and it's loading fine on my end.

    16086913812020 12 23 10 41 03 Screenshot 10

    Can you please confirm if this is still an issue?

    Let us know if you need further assistance.