Form Not Resposive. After resizing browser the form disappears

  • Profile Image
    Filter_Medics
    Asked on December 22, 2020 at 08:25 PM

    Hello I have a form located here http://filtermedics.com/get-filters.html. After resizing browser the form disappears. Why does that happens?

  • Profile Image
    jongbumpark0329
    Answered on December 22, 2020 at 10:11 PM

    Hi Filter_Medics,

    I was looking at your thread and wanted to give you a little helping hand here.

    Yes, things do seem to be normal until you minimize the window or resize it. After I do that, your form disappears.

    Looking at the browser console log, there seems to be an error with loading issue.

    1608692635_5fe2b39bdb886_Help4.png


    Since there seems to be an embed issue here as well, I suggest trying to re-embed your form using iFrame Code. Please do that again using the steps from the iFrame Code guide. I think the iFrame Code pretty much protects your forms from breaking as they are called to your page within the iFrame.

    But if same problem persists even after you have done that, then there might be other issues which you can raise the question again.

    I hope my little suggestion has helped you.







  • Profile Image
    Rehan_F
    Answered on December 22, 2020 at 10:45 PM

    Greetings,

    @jongbumpark0329 Thank you for your input on this.

    @Filter_Medics Kindly remove all embedded codes you are currently using in your form and then use the following.

        <iframe
          id="JotFormIFrame-203566909941162"
          title="Filter Medics"
          onload="window.parent.scrollTo(0,0)"
          allowtransparency="true"
          allowfullscreen="true"
          allow="geolocation; microphone; camera"
          src="https://form.jotform.com/203566909941162"
          frameborder="0"
          style="
          min-width: 100%;
          height:539px;
          border:none;"

          scrolling="no"
        >

        </iframe>

    If the issue persists please let us know here.

    Thanks