Unable to edit forms in Google Chrome

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    Aalgse
    Asked on December 22, 2020 at 10:24 PM

    Is there an issue with the latest update of chrome and Jotform. I seem to no linger be able to build forms....just a blank page


    Example, trying to start a new form and all I get is a blank page.

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    Aalgse
    Answered on December 22, 2020 at 10:41 PM

    Also cannot edit current forms....

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    Vanessa_T
    Answered on December 22, 2020 at 10:51 PM

    I just opened the link you have provided and it loaded just fine. I too am using the latest Google Chrome in Windows 10.

    1608695343_5fe2be2fb4226_02586.jpg

    Please completely clear your browser cache and try editing your forms again. If the issue persists, please share a video/screencast and the console logs.

    How-to-clear-web-storage-in-your-browser

    How-to-get-a-console-report-from-most-common-browsers

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    Aalgse
    Answered on December 22, 2020 at 10:58 PM

    Sorry, can you try this.....didn't mean to have that form up in public


    This is a new attempt at a form (below).... blank screen, cleared the browser cache etc.

    Chrome updated this morning to :

    Version 87.0.4280.88 (Official Build) (64-bit)

    https://www.jotform.com/build/203568793357065


    1608695771_5fe2bfdba2c5c_

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    Mike_G
    Answered on December 22, 2020 at 11:16 PM

    We would like to apologize for any inconvenience.

    I have checked the form you have linked in your last reply but I was not able to reproduce the issue using Google Chrome with the same version that you have.

    1608696872_5fe2c4280860a_zt201222_231216

    We have also cleared your account's form cache.

    Kindly try if the issue persists using a different web browser, device, and/or internet connection.