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Daniel BarrattAsked on December 23, 2020 at 3:56 AM
Hi,
i’ve been using JotForm for my business for the past 6 months and everything has worked fine. However the past week the link is failing to send, could you advise why?
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Ashwin JotForm SupportReplied on December 23, 2020 at 4:35 AM
I am sorry for the trouble caused to you. In which messenger you are trying to send form URL? Is it Facebook Messenger or you are trying to send a text message?
Please let us know, and we will take a look.
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Daniel BarrattReplied on December 23, 2020 at 5:11 AMHi,
It’s is via Facebook messenger thanks.
Thank you,
Dan & Ross
Low Fell Hot Tubs
Lowfellhottubs.co.uk
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Daniel BarrattReplied on December 23, 2020 at 5:22 AMDid you get the screenshot?
Thank you,
Dan & Ross
Low Fell Hot Tubs
Lowfellhottubs.co.uk
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Richie JotForm SupportReplied on December 23, 2020 at 5:51 AM
I have tested a sample form at my end but I can't seem to replicate the issue .
Can you please try to use another web browser to open your messenger and share the form URL?
Let us know how it goes.
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Misty CurtisReplied on May 1, 2022 at 8:45 PM
i can't send message on my messager pls solve this for me
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Misty CurtisReplied on May 1, 2022 at 8:46 PM
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Ashwin JotForm SupportReplied on May 1, 2022 at 11:51 PM
Hello Misty,
I moved your other question to a new thread and helped you with that here.
Let us know if you have any other questions.