How to verify my account?

  • emilthompson
    Asked on December 23, 2020 at 10:47 AM

    Hello


    I am trying to verify my account, but I am having trouble with the link I recived in my e-mail..


    The error is "Not valid link"

    PLease hlep me.




    My email: emil.thompson@me.com

  • Jessica JotForm Support
    Replied on December 23, 2020 at 11:13 AM

    Hi emilthompson, thank you for reaching us.

    It looks like your account was suspended. Please kindly allow me to get in touch with our reviewer team. We will notify you through this ticket soon.

  • Jessica JotForm Support
    Replied on December 23, 2020 at 4:32 PM

    Hi emilthompson, thank you for the wait.

    We apologize for the inconvenience this has caused you. Our system has mistakenly suspended your account. We have reactivated your account and forms. Please kindly try to log in and let us know if you encounter any issues.