My application keeps freezing on new applications

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    Asked on December 23, 2020 at 10:48 AM

    I need immediate assistance on my account. My applications has frozen on several applicants. It’s really hindering my operation of business.

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    Answered on December 23, 2020 at 11:29 AM

    Is the form embedded on any website? May we know what error are you getting while you are submitting the form?

    I see you have mostly the File Upload element on the form. Are the files not uploading?

    Could you please share the screenshot of the error that you are getting?

    Looking forward to your response.