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    Email Notifications not being sent to all recipients

    Asked by marsh8 on October 11, 2013 at 03:03 PM

    For some reason, on one of my forms, when the form is submitted it does not sent a notification to all of the recipients in the Recipient E-mail field. I have it set to send to four different email addresses, and it only sends to two of them.

    Page URL:
    http://www.sboams.com/self-storage-merchant-services-quote.html

    email email notifications My Forms recipient different
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    Answered by Cesar on October 11, 2013 at 06:08 PM

    Hello,

    These are the 4 emails set on the recipient field:

    sboams@marsh8.com, theresa@thesboa.com, SBOALEAD@nuvocompany.com, iburnstein@thesboa.com

    Out of the 4, the 2 emails with domain @thesboa.com were on the bounce list. I've gone ahead and remove these emails from that list. Kindly try to perform a submission on your form.

    Do let us know if the issue persists. Thank you.

    Related Article:
    How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues