What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    out of space - getting upgrade error - please help

    Asked by swak on October 11, 2013 at 03:09 PM

    we noticed our forms not working - saw that we are out of space - tried to upgrade - got an error saying to contact support


    plz help ASAP 911

    Page URL:

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    Answered by jedcadorna on October 11, 2013 at 06:27 PM


    Thank you for contacting us. I have refreshed your submission to 900 to give you enough amount of submission to upgrade your account. You can send us some screenshot of the error message. Please see this guide on how you can attach screenshot when you reply. Also kindly try this link when upgrading your account.