What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Hello. I really want to be use your service to its full potential, howe

    Asked by HSCE on October 11, 2013 at 04:32 PM

    Hello. I really want to be use your service to its full potential, however, I am having serious problems. I have installed the plug-in on WP and have gone to settings, It tells me I need an API key, having followed the link, it takes me to my control panel. however, I am unable to click on the API Key. also I want to become a registered user, but on sending the submit form on sign up, it just hangs, I have cleared cookies and cache and have tried 3 different browsers, all to no avail, please help.



    This is a re-post of a comment on How to create your first web form

    cache settings different hello
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    Answered by jeanettebmz on October 11, 2013 at 06:54 PM

    Can you please try any of our apps created for Wordpress?

    Please give Form Generator app a try and let us know if further help is needed

    On regards to becoming a registered user, I would recommend you to try on Google Chrome - incognito windows, and see if it fixes the problem