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    Duplicated the Form - Email Alert is showing old information

    Asked by kidstodo on October 11, 2013 at 04:59 PM

    I have duplicated a form, the new form is called Drusillas competition and changed a question. The results of this form are correct on jotform but when they are emailed to me it shows the old form Go Ape and doesnt give me the answer to the question. Can you help at all?  

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    Answered by Cesar on October 11, 2013 at 05:27 PM


    Checking on your Drusillas form, I can see that the EMail Alert for this form has yet to be modified properly. It still shows the Go Ape Email Alert.

    Kindly edit the Email Alert and test your form again. 

    Do let us know if the issue persists.

    This is the Email Alert on the Drusillas form still showing the Go Ape Subject:


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    Answered by kidstodo on October 11, 2013 at 05:54 PM

    Wow, what a quick reply. Thank you it worked and I now know for next time :)

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    Answered by Cesar on October 11, 2013 at 06:09 PM

    Great! If you do need further assistance do let us know. Thank you.