Remove ReCaptcha from my form

  • jcRangel
    Asked on December 23, 2020 at 6:15 PM

    How to romove recaptcha from my forms. I dont want to use recaptcha

  • Lorenz JotForm Support
    Replied on December 23, 2020 at 8:35 PM

    Hi there,

    There doesn't seem to have a Recaptcha that appears when submitting the form. I've checked your form and it doesn't have the CAPTCHA field. Was your form embedded on a website when you get the Recaptcha? If so, kindly share with us the website URL so that we can check.

    Also, please take note that we have an anti-spam protection place that triggers when there's unusual traffic from the IP, or if the system detects that you're a bot.

    I have cleared your form's cache as a precaution, would you mind checking again.

    Let us know if the issue still persists.

  • muciky
    Replied on December 25, 2020 at 7:15 PM

    I have the same problem with ReCaptcha, I don´t want it either

  • Mike_G JotForm Support
    Replied on December 25, 2020 at 7:50 PM

    @muciky

    I see that you have already opened a separate ticket about your concern

    Here's the link: https://www.jotform.com/answers/2781893

    We will continue to assist you with your concern on that ticket. Kindly refer to that ticket if you have any follow-up questions to avoid confusion.