Unable to Preview Form

  • crazyotos
    Asked on December 23, 2020 at 11:41 PM

    Hi,

    I just subscribe to a Bronze Plan. After subscribing and using the same sign in account, I am now unable to preview my form and keep on getting a message that I need permission when I'm already sign in.

    Jotform Thread 2784606 Screenshot
  • Girish JotForm Support
    Replied on December 24, 2020 at 12:45 AM

    You have set up this form with company access.

    1608788685 5fe42acd16371 2412 6 Screenshot 101608788684 5fe42acc91e94 2412 5 Screenshot 21

    There is a domain address mentioned in the access settings. So only if you have a JotForm account in that domain address can you access the form directly. Otherwise you will need to request access:

    I hope this clarifies.