Unable to Preview Form

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    Asked on December 23, 2020 at 11:41 PM


    I just subscribe to a Bronze Plan. After subscribing and using the same sign in account, I am now unable to preview my form and keep on getting a message that I need permission when I'm already sign in.

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    Answered on December 24, 2020 at 12:45 AM

    You have set up this form with company access.


    There is a domain address mentioned in the access settings. So only if you have a Jotform account in that domain address can you access the form directly. Otherwise you will need to request access:

    I hope this clarifies.