Can't upload files via form https://form.jotformeu.com/tomesto/promo

  • tiueva
    Asked on December 24, 2020 at 4:10 AM

    Hi! 


    At the end of this https://form.jotformeu.com/tomesto/promo form, we ask to upload files. No one can do this through a button "Choose files" but it works through dropping files in the form or by clicking on the area over the form. Screenshot below.

    Jotform Thread 2784798 Screenshot
  • Patrick_R
    Replied on December 24, 2020 at 4:39 AM

    Hello! I've cleared your form cache; please try again.

    In case the issue still persists, then kindly visit this thread and upload your screenshot along with your reply. We'll check and get back to you.

    The screenshot that you previously sent has not reached us for some reason.

    Also, let us know the device and browser you're using.

    Thank you!

  • tiueva
    Replied on December 24, 2020 at 5:34 AM

    Yey, it works! Thanks!