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Achraf HajjiAsked on December 24, 2020 at 12:53 PM
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Nikola JotForm SupportReplied on December 24, 2020 at 1:06 PM
The reason for the suspension is shown in the screenshot you provided. The account is suspended because you are using a copyrighted logo. If you are associated with FreeFire, send the proves to our reviewer's team, as instructed by my colleague.
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Achraf HajjiReplied on December 24, 2020 at 1:11 PMJust remove the logos and lift the suspension of my account
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Nikola JotForm SupportReplied on December 24, 2020 at 1:39 PM
I'll check with our Reviewers team if we can remove the logos and activate the account.
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Nikola JotForm SupportReplied on December 24, 2020 at 2:53 PM
I checked with our Reviewers team and we cannot lift the suspension. Your account has been permanently suspended.
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Achraf HajjiReplied on December 24, 2020 at 5:22 PMCan I get my money back?
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Patrick_RReplied on December 24, 2020 at 6:32 PM
Hi Achraf! Refund request has already been forwarded from our end. You should get the refund within 7 business days.
You can cancel your subscription from PayPal: how-can-i-cancel-my-paypal-subscription
Thank you!