Why my account has been suspended ?

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    Achraf Hajji 
    Asked on December 24, 2020 at 12:53 PM

    Screenshot
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    Nik_M
    Answered on December 24, 2020 at 01:06 PM

    The reason for the suspension is shown in the screenshot you provided. The account is suspended because you are using a copyrighted logo. If you are associated with FreeFire, send the proves to our reviewer's team, as instructed by my colleague.

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    Achraf Hajji 
    Answered on December 24, 2020 at 01:11 PM
    Just remove the logos and lift the suspension of my account
    ...
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    Nik_M
    Answered on December 24, 2020 at 01:39 PM

    I'll check with our Reviewers team if we can remove the logos and activate the account.

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    Nik_M
    Answered on December 24, 2020 at 02:53 PM

    I checked with our Reviewers team and we cannot lift the suspension. Your account has been permanently suspended.

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    Achraf Hajji 
    Answered on December 24, 2020 at 05:22 PM
    Can I get my money back?
    ...
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    Patrick_R
    Answered on December 24, 2020 at 06:32 PM

    Hi Achraf! Refund request has already been forwarded from our end. You should get the refund within 7 business days.

    You can cancel your subscription from PayPal: how-can-i-cancel-my-paypal-subscription

    Thank you!