Having trouble connecting to paypal to accept credit cards

  • JeannetteStutzman
    Asked on December 24, 2020 at 1:41 PM

    I have developer access to our organization paypal account and it keeps wanting information as if I'm creating a new account. It seems I can connect as PayPal standard ok but then it won't allow me to accept credit cards. The business account wants me to enter info that I don't have.

  • Amjad_A
    Replied on December 24, 2020 at 2:00 PM

    Hi,

    It seems that you have used stripe for collecting payments. In order to collect payments, you may have to connect the stripe with your form.

    1608836384 5fe4e52008565 stripe2 Screenshot 10 Related Guide: https://www.jotform.com/help/190-how-to-integrate-stripe-with-your-form

    Thanks