Having trouble connecting to paypal to accept credit cards

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    JeannetteStutzman
    Asked on December 24, 2020 at 01:41 PM

    I have developer access to our organization paypal account and it keeps wanting information as if I'm creating a new account. It seems I can connect as PayPal standard ok but then it won't allow me to accept credit cards. The business account wants me to enter info that I don't have.

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    Amjad_A
    Answered on December 24, 2020 at 02:00 PM

    Hi,

    It seems that you have used stripe for collecting payments. In order to collect payments, you may have to connect the stripe with your form.

    1608836384_5fe4e52008565_stripe2.png Related Guide: https://www.jotform.com/help/190-how-to-integrate-stripe-with-your-form

    Thanks