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KanadamAsked on December 24, 2020 at 2:12 PM
My pre-assessment form (On degerlendirme formu) at the very first page of my website is not opening especially on Samsung Android. I don't remember the right ticket numbers but way back about a month ago I've complained about this issue and your reply was to use the special link which helped on IPhone but not on Samsung Androids. Is your sub- server in ISP level in Turkey still down?
Thank you.
Filiz Tumer
filiz@mac.com
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Kenneth JotForm SupportReplied on December 24, 2020 at 3:20 PM
Thank you for reaching support,
Our Turkey servers are now up and running, I was able to access the form: https://www.jotformpro.com/form/90973071840964
Can you share with us a screenshot of how it is on android so we can try to replicate it?
You may now use the default Direct Form Link: https://www.jotform.com/help/401-where-to-find-my-form-url
Let us know how it goes.
Best.