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Katherine HumphrysAsked on December 24, 2020 at 4:18 PM
Hello.
Ive had more than 100 submissions to one of my JotForms that are all populated with spam information (I think, I haven’t had time to check each form yet)
after seeing all these entries, I went in and disabled the form for right now.
how can I open up the form again without getting hundreds of spam submissions?
is there a way to identify the real ones and delete all the spam ones quickly?
thanks
Page URL: https://form.jotform.com/82828054125254 -
Kenneth JotForm SupportReplied on December 24, 2020 at 6:24 PM
Thank you for reaching support,
You may enable Unique submissions to prevent the same browser, same IP address, or both from being able to submit the form again: https://www.jotform.com/help/64-how-to-set-unique-submissions-on-a-form
Or add a ReCaptcha field to make sure that users are live users and not spam programmers submitting the form.
Here is the related guide: https://www.jotform.com/help/205-how-to-add-a-captcha-field
I hope that helps.
Best.