My Jotform is filled with spam submissions

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    Katherine Humphrys 
    Asked on December 24, 2020 at 04:18 PM

    Hello.

    Ive had more than 100 submissions to one of my JotForms that are all populated with spam information (I think, I haven’t had time to check each form yet)

    after seeing all these entries, I went in and disabled the form for right now.

    how can I open up the form again without getting hundreds of spam submissions?

    is there a way to identify the real ones and delete all the spam ones quickly?

    thanks

  • Profile Image
    Kenneth_C
    Answered on December 24, 2020 at 06:24 PM

    Thank you for reaching support,

    You may enable Unique submissions to prevent the same browser, same IP address, or both from being able to submit the form again: https://www.jotform.com/help/64-how-to-set-unique-submissions-on-a-form

    Or add a ReCaptcha field to make sure that users are live users and not spam programmers submitting the form.

    Here is the related guide: https://www.jotform.com/help/205-how-to-add-a-captcha-field

    I hope that helps.

    Best.