Who is accessing our data?

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    karmatseeringdorji
    Asked on December 25, 2020 at 05:50 AM

    we see so many countries accessing our data. how is our data protect and encrypted?

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    Rehan_F
    Answered on December 25, 2020 at 06:06 AM

    Greetings,

    Are you referring to the form? Or the data that you are collecting using our form? Kindly provide us the form URL and more details so we can further investigate the issue.

    Thanks

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    karmatseeringdorji
    Answered on December 25, 2020 at 07:44 AM
    We are collecting data for government. We see that our data is being viewed
    from thailand and USA
    ...
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    Lorenz_A
    Answered on December 25, 2020 at 08:22 AM

    Thank you for contacting us,

    Kindly check our secutiy page to see how secured Jotform is. Rest assured that all the data collected using Jotform are safe and secured within our server.

    May we know where are you seeing that information? Please take note that there's no way for others to access your Jotform account for them to see all the data you've collected unless you share your credentials.

    Can you please confirm if it's the collected data being viewed from a different country or the form? Because collected data are safely stored on your account, and it's not possible for other countries, even those from the same country to easily view them.

    Looking forward to your response.