Transaction Refused for PayPal integration.

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    Asked on December 25, 2020 at 04:50 PM


    I have people trying to purchase programs off of my forms but every time they try to pay with a credit card they get sent to a new page and it says "transaction refused". I have everything connected to my PayPal business account so I'm not sure why this is happening.

    Thank you.

  • Profile Image
    Answered on December 25, 2020 at 05:48 PM

    Thank you for reaching support,

    Can you please remove the payment integration and add it back in by click on the card icon?


    I will also clear your form cache so let us know how it goes.