Account was incorrectly suspended by phishing prevention system

  • Melanie Eyre
    Asked on December 26, 2020 at 12:32 PM

    My account has been suspended and my form has been disabled by the Phishing Prevention System. How can I get my account re-enabled and prove that this hasn't been used for Phishing?

    Thanks,

    Melanie Eyre

    Jotform Thread 2786408 Screenshot
  • John Support Team Lead
    Replied on December 26, 2020 at 12:54 PM

    Hi Melanie - Apologies for this inconvenience. I have forwarded this to our backend team for further review.

    We'll let you know here as soon as we received an update.