Mailchimp Integration

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    ashperti
    Asked on December 26, 2020 at 04:25 PM

    I have integrated with our mailchimp account to update contacts

    If the contact is in Archive status in Mailchimp, will the mapped data fields will be updated in mailchimp data base

    here is the form id:

    203584054284153

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    gerardw
    Answered on December 26, 2020 at 06:02 PM

    When you integrate Mailchimp within your form, the data entered in the form are transferred into Mailchimp.

    Currently, in your integration, you have setup the information to be transferred to your list:

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    Are you suggesting that you have archived this list on your MailChimp account?

    If yes, I do not think that the data will get transferred to this list if archived.

    Please review and let us know if this is what you are referring to.

  • Profile Image
    ashperti
    Answered on December 27, 2020 at 12:09 AM

    Hello,

    Let me describe test condition and results

    1. I added a entry in my jotform registration form for email aperti@comcast.net. This email was archived in the mailchimp list. Will the Integration update the fields in this archived email record ?
    2. If I add a new entry in my jotform form, will the integration add this record to the mailchimp list ?
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    ashperti
    Answered on December 27, 2020 at 12:46 AM

    Hello.

    I ran another test and added an entry in Jot Form, however the corresponding entry was not made in Mailchimp list. What am I doing wrong with the integration. The email I used was not in the MailChimp database and I was expecting it to be added to the List. Do I need to do anything in the MailChimp system in order to enable the integration?

    Please help

    Thanks

    Ash Perti

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    VincentJay
    Answered on December 27, 2020 at 04:51 AM

    Hello,

    Could you please remove the integration and add it back again? Please check the Add existing contacts to MailChimp option and see if that's what you're looking for.

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