What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can you give me a lower monthly price for my subscription per month?

    Asked by blackberry16 on October 12, 2013 at 08:52 PM

    hello jotform support

     

    im sending this message regarding the paid plans, i mange around 4o to 50 payments montly, but your lowest limit for paid plan is the premium that i have to pay $9.95, could you make any plan cheaper like 3 dollars for 100 or 50 montly payments, if can please let us know.

     

    thanks 

    Best Regards

    www.comodesbloquearunblackberry.com

    hello JotForm message JotForm Support plans
  • Profile Image

    Answered by khrisell on October 12, 2013 at 09:06 PM

    Hello,

    I am afraid that is the lowest paid plan we have and it is very affordable compared to our competitors.

    Also, you can cancel your plan anytime you want, for example, if you want to cancel next month since you are not expecting a lot of traffic for your form next month, you can do that..

    If you need further concern about your request, you can send it through our email support@jotform.com

    Thank you for understanding.

  • Profile Image

    Answered by blackberry16 on October 12, 2013 at 09:25 PM

    Hello Support,

     

    I know i can pay for the 9.95, but the problem is that i dont need 1000 submission i have small business maybe 10 to 30 submissions monthly, i you can get a way i can pay 3 dollars or 5 dollars at least, im helping you giving you an idea for small people who want to work, trust me i dont want to leave from using JOTFORM, Really you have the best Plataform, but beleive me you will lose lot of clients for this small issue i have, maybe like me exist  1 thousand people, so you lose the opportunity, 

    Best Regards

    www.comodesbloquearunblackberry.com

  • Profile Image

    Answered by khrisell on October 12, 2013 at 09:53 PM

    Hello,

    If you are pertaining to payment submission or secure submission, you only have 10 submission for each per month.

    But for the regular submissions, for a free plan, you are entitled with a 100 regular submission.

    So a free plan, your requirement will do. But for payments and secure submission I doubt if a 10 submission is not enough, thats the time we would offer for you to upgrade. Please send us an email if you want to insists this request and we'll let you know if it is really possible. But I am afraid that it is fixed this way for years and we already have over a million JotForm users.

    Thank you for understanding.

  • Profile Image

    Answered by blackberry16 on October 12, 2013 at 10:12 PM

    Hello Khisell And Support

     

    Regarding your suggestion, i understand that you have years with this options, but one option more(makes the difference) Im Hundred percent Sure, If you Implement a new option of paid plan for 10 to 50 payment submission, or maybe hundred payment submission, for a rentable price( for example less than 5 Dollars, ) You will get The double of clients you have, cuz you giving them a new option, your opening doors to those that cant pay for 9.95 monthly, The 70% of people sells on internet Services, What type of Service you think??, Information is Equal to Service, If you analyze they 70% of people you will that transactions may be 1$, Or  5$, that are the real transactions, for example some takes 1$, and he use jotform payment submission one each day, at the mont he has $30 dollars, but lets say that those 30 dollars half is his cost, and he gets 15 dollar profit, now he has to pay 9.95 of your cheapest plan, puf 5 dollars profit, that is not right, cuz i pay 9.95 for 980 payment submissions i dont need. and i dont use. thats why you see people work with you first month and after they leave, because its not rentable, for some hope you can understand my point,

    I Just giving one idea, that can help gain more profit in a futere

    Best Regards

    www.comodesbloquearunblackberry.com

  • Profile Image

    Answered by khrisell on October 12, 2013 at 10:48 PM

    Hello,

    I totally understand. Thank you for your suggestion. However, You can use our free account that entitles you a 100 submission per month. But I will go ahead and escalate your concern to our higher level of support. And let them know about your concern.

    Thank you for using JotForm.

  • Profile Image

    Answered by blackberry16 on October 12, 2013 at 11:04 PM

    Hello

    Really thanks for all your attention, and compression i feel happy for this quick support answers, keep like that always. wish the best for all JOTFORM SUPPORT TEAM.

    Thanks 

    Best Regars

    www.comodesbloquearunblackberry.com

  • Profile Image

    Answered by Cesar on October 12, 2013 at 11:17 PM

    You are welcome, 

    If you do need any other assistance with your account, do let us know. Thank you!

  • Profile Image

    Answered by blackberry16 on October 13, 2013 at 10:12 AM

    hello jotform support,

     

    I got one question, how can i download my form, or transfer my form from one jotform account to another, i tried by submiting the url from the first to the second but when it transfers, all numbers and form transfer itself with lot of symbols like %·$%$·%·$, i want to know if exist any way to transfer all the form exactly as it from one account to another.

     

    Thanks

    Best Regards

    wwww.como desbloquearunblackberry.com

  • Profile Image

    Answered by EliezerN on October 13, 2013 at 12:00 PM

    @blackberry16

    We will be more than glad to assist you with your last question, but firs we would appreciate if you open a new thread to make your question as it is different from the original concern of this thread. In that way we will be able to give you the proper assitance and avoiding any confusion with the previous questions and answer of this threads.

    Thanks for your comprehension.