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tmopsAsked on December 27, 2020 at 3:44 AM
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Kenneth JotForm SupportReplied on December 27, 2020 at 4:36 AM
Thank you for reaching support,
Please note that sub-accounts are only available with our Enterprise plan: https://www.jotform.com/enterprise/faq/
If you wish to share your form submissions, you may click on the share button:
I hope that helps.
Best.
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wirongrong.chiReplied on December 27, 2020 at 7:04 AM
Is this the policy changes? Since I have another 2 educational accounts started few years ago, and they works with sub-account.
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Girish JotForm SupportReplied on December 27, 2020 at 7:28 AM
Yes, for accounts that already use that sub-account/ sub-user feature, it is still available for those accounts.
But for new accounts and old accounts that have not yet used the sub user /sub-account feature, the sub-user feature is no longer available. You will need to subscribe to the Enterprise plan.