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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is the submission limit resets monthly?

    Asked by Linda on October 12, 2013 at 09:15 PM

    I can't quite tell from your wording if it's 100/10 and 10 Monthly submissions or 100 Monthly submissions and 10 lifetime SSL and Receive Payments. 

     

    100 Monthly Submissions, 10 SSL Secure Submissions, 10 Receive Payments
    thank you for clarifying.
    Submissions style font div
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    Answered by khrisell on October 12, 2013 at 09:35 PM

    Hello,

    Thank you for your question,

    The Submission limit is resetting every 1st day of the month, including the SSL and the Payment submission.

    The payment and secure submission also counts to your total regular submissions. So if you have 2 new secure or payment submission, it will be deducted aswell to your total submission limit of 100.

    But the submissions resets every month. It is the storage space that doesn't revert as it is your lifetime plan limit.

    Hope it clarifies a bit. If you need further clarification, please let us know and we'll be glad to assist you with it.

    We're here to help.

    Thank you for using JotForm.