What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Import Submission APP not working 100%

    Asked by memaxt on October 12, 2013 at 09:28 PM

    Hi There,

    I'm trying to import a excel spreadsheet to combine submissions with my current form, i've renamed all field titles so they match, but fields like unique referrence number other fields are not shown.

    currently i'm having to use google intergration tool to combine my submissions, ideally i want all data to be held within jotform,

    any help would be very appreciated.

    app Submissions JotForm excel unique
  • Profile Image

    Answered by khrisell on October 12, 2013 at 10:32 PM

    Hello,

    May I know if the app you are using is http://import.jotform.io/ or http://combine.jotform.io/

    So that we could check further your inquiry.

    I will wait for your response to assist you further.

    Thank you for using JotForm.

  • Profile Image

    Answered by memaxt on October 13, 2013 at 02:29 PM

    Hi again,

     

    i'm using http://import.jotform.io/ 

    When it asks you to makesure all fields are identical, it doesnt have all fields on there, i've cleared my cache, and browser settings, but still no joy.

    Many thanks

    max 

  • Profile Image

    Answered by jeanettebmz on October 13, 2013 at 02:35 PM

    If you are talking about this one screen, make sure you go to the bottom and click the button Select Source File in order to combine any excel/csv data file with identical format

  • Profile Image

    Answered by memaxt on October 13, 2013 at 02:55 PM

    Hi JEANETTEBMZ,

    I did that, but thats no the problem, some of the fields its asking to make identical to my excel is missing its missing 4-5 fields that its asking me to make identical to my excel spreadsheet,

    the screenshot below is meant to display all fields i need to make idental on my excel spreadsheet, but not all fields are there, even tho there on my jotform:

     

  • Profile Image
    JotForm Support

    Answered by EltonCris on October 13, 2013 at 05:58 PM

    @memaxt

    Probably the fields you've mentioned are not yet supported. May we know which form are you trying to import submissions so we can check the fields that aren't generated on the excel sample template and so we can pass it to the developer of that application? 

    Thanks!