Import Submission APP not working 100%

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    memaxt
    Asked on October 12, 2013 at 09:28 PM

    Hi There,

    I'm trying to import a excel spreadsheet to combine submissions with my current form, i've renamed all field titles so they match, but fields like unique referrence number other fields are not shown.

    currently i'm having to use google intergration tool to combine my submissions, ideally i want all data to be held within jotform,

    any help would be very appreciated.

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    khrisell
    Answered on October 12, 2013 at 10:32 PM

    Hello,

    May I know if the app you are using is http://import.jotform.io/ or http://combine.jotform.io/

    So that we could check further your inquiry.

    I will wait for your response to assist you further.

    Thank you for using JotForm.

  • Profile Image
    memaxt
    Answered on October 13, 2013 at 02:29 PM

    Hi again,

     

    i'm using http://import.jotform.io/ 

    When it asks you to makesure all fields are identical, it doesnt have all fields on there, i've cleared my cache, and browser settings, but still no joy.

    Many thanks

    max 

  • Profile Image
    jeanettebmz
    Answered on October 13, 2013 at 02:35 PM

    If you are talking about this one screen, make sure you go to the bottom and click the button Select Source File in order to combine any excel/csv data file with identical format

  • Profile Image
    memaxt
    Answered on October 13, 2013 at 02:55 PM

    Hi JEANETTEBMZ,

    I did that, but thats no the problem, some of the fields its asking to make identical to my excel is missing its missing 4-5 fields that its asking me to make identical to my excel spreadsheet,

    the screenshot below is meant to display all fields i need to make idental on my excel spreadsheet, but not all fields are there, even tho there on my jotform:

     

  • Profile Image
    EltonCris
    Answered on October 13, 2013 at 05:58 PM

    @memaxt

    Probably the fields you've mentioned are not yet supported. May we know which form are you trying to import submissions so we can check the fields that aren't generated on the excel sample template and so we can pass it to the developer of that application? 

    Thanks!