I am unable to make payment

  • Profile Image
    ashwani7225
    Asked on December 27, 2020 at 08:37 AM

    Where is the gap? Need immediate assistance on making a payment .

  • Profile Image
    Sigit_W
    Answered on December 27, 2020 at 09:21 AM

    Hi there,

    Thank you for contacting support.

    I apologize for any inconvenience caused.

    Your account is suspended for reason: Too many credit card attempts.

    Please allow us some time to work on this, and we will get back to you soon.

    Regards.


  • Profile Image
    Sigit_W
    Answered on December 27, 2020 at 12:42 PM

    Hi there,

    We have reactivated your account, you can make the payment now, please make sure that the card is not expired and has enough balance.

    Thank you for your patience.

    Sincerely,

    Sigit W.