Copy of email with option to edit and view and copy of email without option to edit and view

  • Profile Image
    jayzoneprincipe
    Asked on December 27, 2020 at 10:10 AM

    Hi,

    I would like to send a copy of email that shows an option at the bottom of email to edit and view submissions as default by the person who filled the form. ( I have this one working.)

    But also I would like to add an option to send an email to someone the copy of completed form filled but without the option to edit and view the submission form.

    Can you please lead me how to achieve this?

    Thank you.


  • Profile Image
    Jimmy_D
    Answered on December 27, 2020 at 10:18 AM

    Hi there!

    You can send the completed submission as a PDF attachment to the Email. Here is a guide. 

    how-to-include-submissions-as-pdf-attachment-in-the-email-notifications

    Let us know if you have any other questions. -

    Regards, 

  • Profile Image
    jayzoneprincipe
    Answered on December 27, 2020 at 11:11 AM

    Hi, I would like to have the copy of the email to be in the body of the email same as from the person who filled the form. I only want to remove the option at the bottom of the email where the link to edit and view submission is visible. Having pdf attachment may result to user not to view it due to apps need to be installed or any other reason unlike a direct access to email.

    Thank you

  • Profile Image
    ashwin_d
    Answered on December 27, 2020 at 11:36 AM

    Yes it is possible to achieve your requirement by adding another email alert in form. You can add a new email alert, edit the template of the email alert to remove the link to edit the submissions and configure the recipient email on which you want to send the email. Please check the screenshot below:

    1609086910_5fe8b7be4c1e2_emailAdd.gif

    The following guide should help you how to add email alert in form: https://www.jotform.com/help/25-setting-up-email-notifications

    Please note that free account is limited to only one email alert. Unfortunately it is not possible to add multiple notification email alerts in a free account.

    Hope this helps.

    Do get back to us if you have any questions.