What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    im reaching my limit

    Asked by alexmarketingcaribbean on October 13, 2013 at 01:17 AM

    so I have 1000 submitions ,, what is going to happen once i reach that number ,, the next months will i have 1000 more ? or its only 1000 total so as far as i have 1000 i will not be able to get more ??

    if i have 1000 but lets say my monthly payment is tomorrow ,, would it be reset so i would keep my 1000 and i can start having 1000 more?

    next submitions
  • Profile Image

    Answered by Cesar on October 13, 2013 at 02:00 AM

    Hello, 

    What is going to happen once I reach that number?

    When the account reaches the limit amount of submissions the forms will become disabled. And no more submission will be recorded. If the form is embedded to a website. A message will appear on the page instead of the form, stating that the form is currently unavailable.

    The next months will I have 1000 more? or its only 1000 total 
    so as far as I have 1000 I will not be able to get more?

    The submission limit count is resetted every 1st of every month. Meaning that the next submission reset limit will be on the 1st of November. And youll again have 1000 available submissions to work with.

    If I have 1000 but lets say my monthly payment is tomorrow would it be reset so i would keep my 1000 and i can start having 1000 more?

    The reset will always be on the 1st of the month. If you do start going overlimit more often than not. We recommend you should start considering upgrading your account.

    If you do have any further questions, do let us know. Thank you.