Cannot reset my password?

  • Profile Image
    jon 
    Asked on December 27, 2020 at 02:29 PM

    i sent the forgot password but i get no email.

  • Profile Image
    Kenneth_C
    Answered on December 27, 2020 at 04:13 PM

    Thank you for reaching support,

    The account has been suspended due to collecting passwords on the field which is a violation of our Terms of Use: https://www.jotform.com/terms/

    1609103474_5fe8f87278f09_t1.png

    I will reactivate the account, so kindly remove the offensive field such as the Password Input in the form to avoid future suspensions.

    1609103596_5fe8f8ecd3dbb_f1.png

    Best.


  • Profile Image
    Jones_Jon
    Answered on December 27, 2020 at 04:33 PM
    How would you suggest I let them have control of the reoccurring order if they click that option ?
    Get Outlook for iOS
    ________________________________
    ...
  • Profile Image
    Kenneth_C
    Answered on December 27, 2020 at 05:51 PM

    Hi there,

    If you wish to have recurring payments on the form, you may use the "SUBSCRIPTIONS" option on your Payment Settings:

    1609109364_5fe90f74f3c36_s1.png

    Here is the related guide: https://www.jotform.com/help/166-how-to-setup-a-recurring-payment-option

    I hope that helps.

    Best.