Can I add an additional recipient

  • Profile Image
    ccayb13
    Asked on December 27, 2020 at 04:18 PM

    Hi - I receive automatic emails whenever one of my clients submits a form. Can I add the email of my admin so we both receive these notices?

  • Profile Image
    Mike_G
    Answered on December 27, 2020 at 05:41 PM

    Yes, there is an option to add multiple recipients for the email notification in your form. The instructions on how you can do that can be found in this guide — Send-Notifications-to-Multiple-Recipients

    Please give it a try and let us know if you need any further assistance.

  • Profile Image
    ccayb13
    Answered on December 27, 2020 at 09:22 PM
    This interface does not come up on my account. I upgraded to a paid level
    earlier today. Is it just not recognizing that I have a paid subscription?
    ...
  • Profile Image
    gerardw
    Answered on December 27, 2020 at 09:24 PM

    I can confirm that your account is on the Bronze plan and you should be able to add additional recipients.

    Please clear your browser cache and re-login into your account and check.

  • Profile Image
    ccayb13
    Answered on December 27, 2020 at 09:33 PM
    Nevermind! I think I figured it out! Thanks
    ...