ALL phone number + DOB fields missing in submission email notice..

  • Ada_m93
    Asked on December 27, 2020 at 5:20 PM

    Why are phone numbers not transferring1609107596 5fe9088cd4904 jot form phone Screenshot 101609107595 5fe9088b87bdd all phone numbe Screenshot 21 over?

    They are able to be entered in as you are completing the form

    They are selected to transfer over but nothing

    HIPPA security feature not on to block these

    view attachments.

  • John Support Team Lead
    Replied on December 27, 2020 at 6:10 PM

    I can see there were changes made to the said fields. Could you please try deleting the existing a new email notification template and create a new one?

    1609110578 5fe914320f4b4  Screenshot 10This will generate a new email notification with all the updated fields added to it.

    Please try that and let us know if that'll work for you.