What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    View My Emails?..

    Asked by ts25 on May 28, 2011 at 09:49 AM

    Hi there,

    I just created a support ticket, posted it on my blog and then did a tester.

    How do i view it? It says on "my forms" i have one new update but i can't see it?

    Thank you.

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    JotForm Support

    Answered by NeilVicente on May 28, 2011 at 01:11 PM


    The reason is because your form is blank. It must have been accidentally deleted or something. Try re-creating your forms and do a test submit again to see if it works. Get back to us if problem still persists after doing the steps I mentioned.

    Thank you for using Jotform.