"Sorry! Only One Entry Allowed" error message when attempting to submit my form, unique submission enabled

  • mccarty.dental.anesthesia
    Asked on December 27, 2020 at 7:32 PM

    Hi,


    When attempting to submit my jot form I receive the following error message


    "Sorry! Only One Entry Allowed"


    Can you help me troubleshoot? Thank you for your time


    • Patrick



  • Ahmed_S
    Replied on December 27, 2020 at 8:39 PM

    Hi Patric,

    You got this message because this form is set to use Unique Submission option in its settings.

    1609119373 5fe9368d1a214 1 Screenshot 10

    This option to prevent several submissions from one user, you find more about it and how to change it in this guide:

    https://www.jotform.com/help/64-how-to-set-unique-submissions-on-a-form

    Please let us know if you need any further assistance.