Correcting The Position of Embedded Form

  • Profile Image
    Bardia_Akhavan
    Asked on December 27, 2020 at 10:35 PM

    Hi,
    i created a card form, after embedding the form to my website, i'm unable to set the position of my form. Right now the form is showing lengthy. i want the form to start exactly where the text is starting in left column.

    Can u please help me.

    here is the link to the page.

    https://baalaw.com/jot-form/

  • Profile Image
    Sigit_W
    Answered on December 27, 2020 at 11:08 PM

    Hi there,

    Thank you for contacting support.

    I noticed you have used iFrame to embed Jotform on your web page.

    Could you give us more details about your concern so we can assist you properly?

    i.e. Screenshot of the form position you would like it to display on the web page.

    1609128406_5fe959d6b1de7_

    We will be waiting for your reply.


  • Profile Image
    Bardia_Akhavan
    Answered on December 28, 2020 at 01:35 AM

    HI, the form is not aligned with text, there is a space on the top and bottom of the form which im unable to reduce either on iframe and on embed code script.1609137293_5fe97c8dd4b4a_Screenshot_2.pn

  • Profile Image
    Vick_W
    Answered on December 28, 2020 at 02:10 AM

    Hi there,

    Please replace your iframe embed code with the following iframe embed code.

    <iframe id="JotFormIFrame-203617631011139" title="Card Version Employment Survey 12.25" onload="window.parent.scrollTo(0,0)" allowtransparency="true" allowfullscreen="true" allow="geolocation; microphone; camera" src="https://form.jotform.com/203617631011139?isIframeEmbed=1" frameborder="0" style="min-width: 100%;border: none;height: 385px;" scrolling="no">
        </iframe>

    I've changed the height parameter to 385px in the iframe code.

    Let us know if you need further assistance.

    Thanks

  • Profile Image
    Bardia_Akhavan
    Answered on December 28, 2020 at 02:42 AM

    I update the code but its still showing same. i cleared cache as well.I checked in incognito window of browser.

  • Profile Image
    hestia
    Answered on December 28, 2020 at 04:00 AM

    Hi,

    We apologize for the inconvenience.

    When I visited your website; I saw that the form works without any issue and there was no problem whit the layout of the form as unwanted space around the form. Please see the screencast below:

    1609145978_5fe99e7a309af_

    I assume the layout issue was fixed but if the issue persists please let us know.

    And if you need further assistance on any other matters, please feel free to reach us any time.

  • Profile Image
    Bardia_Akhavan
    Answered on December 28, 2020 at 05:07 AM

    Hi,

    Thanks for your response. I checked the form in incognito window of browser again. The space issue is not fixed yet. The form is still not aligned with the text. I also checked in Firefox browser as well.

  • Profile Image
    Rehan_F
    Answered on December 28, 2020 at 05:30 AM

    Greetings,

    I've opened your website and here is how the form is looking on my end.

    1609151265_5fe9b321e2d68_

    Kindly check it on a different device. Please clear your website cache as well.

    Thanks