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Bardia_AkhavanAsked on December 27, 2020 at 10:35 PM
Hi,
i created a card form, after embedding the form to my website, i'm unable to set the position of my form. Right now the form is showing lengthy. i want the form to start exactly where the text is starting in left column.
Can u please help me.
here is the link to the page.Page URL: https://baalaw.com/jot-form/ -
Sigit JotForm SupportReplied on December 27, 2020 at 11:08 PM
Hi there,
Thank you for contacting support.
I noticed you have used iFrame to embed JotForm on your web page.
Could you give us more details about your concern so we can assist you properly?
i.e. Screenshot of the form position you would like it to display on the web page.
We will be waiting for your reply.
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Bardia_AkhavanReplied on December 28, 2020 at 1:35 AM
HI, the form is not aligned with text, there is a space on the top and bottom of the form which im unable to reduce either on iframe and on embed code script.
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Vick_W Jotform SupportReplied on December 28, 2020 at 2:10 AM
Hi there,
Please replace your iframe embed code with the following iframe embed code.
<iframe id="JotFormIFrame-203617631011139" title="Card Version Employment Survey 12.25" onload="window.parent.scrollTo(0,0)" allowtransparency="true" allowfullscreen="true" allow="geolocation; microphone; camera" src="https://form.jotform.com/203617631011139?isIframeEmbed=1" frameborder="0" style="min-width: 100%;border: none;height: 385px;" scrolling="no">
</iframe>
I've changed the height parameter to 385px in the iframe code.
Let us know if you need further assistance.
Thanks
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Bardia_AkhavanReplied on December 28, 2020 at 2:42 AM
I update the code but its still showing same. i cleared cache as well.I checked in incognito window of browser.
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hestia Jotform SupportReplied on December 28, 2020 at 4:00 AM
Hi,
We apologize for the inconvenience.
When I visited your website; I saw that the form works without any issue and there was no problem whit the layout of the form as unwanted space around the form. Please see the screencast below:
I assume the layout issue was fixed but if the issue persists please let us know.
And if you need further assistance on any other matters, please feel free to reach us any time.
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Bardia_AkhavanReplied on December 28, 2020 at 5:07 AM
Hi,
Thanks for your response. I checked the form in incognito window of browser again. The space issue is not fixed yet. The form is still not aligned with the text. I also checked in Firefox browser as well.
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Rehan Support Team LeadReplied on December 28, 2020 at 5:30 AM
Greetings,
I've opened your website and here is how the form is looking on my end.
Kindly check it on a different device. Please clear your website cache as well.
Thanks